Keep it simple

Help Center

To ensure a high level of service all support inquiries (phone, email) will be entered as a support ticket.
Once a support ticket is created a ticket number will be issued. You may request this ID number when contacting support.

Tickets and their responses are reviewed for quality and timely response.

Regions

Please select your region

North America

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United Kingdom

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Australia

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North America

Technical Support (levels 1 to 4)

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Email support

For most issues, please send emails to : support@rentp.com

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Toll Free Phone

When it can't wait:
North American Phone 1 888 591 1962
International Phone +1 613 377 7444


United Kingdom

Technical Support (levels 1 to 4)

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Email support

For most issues, please send emails to : support@rentp.com
Email support hours : Early morning till late evening UK time

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Toll Free Phone

When it can't wait, Phone: 0808 134 8403

Australia

Technical Support (levels 1 to 4)

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Email support

For most issues, please send emails to : support@rentp.com


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Phone

When it can't wait:
Phone: 0407 541 290 Int. call: +61 407 541 290

4 Tier Support level definition

In an effort to clearly define the responsibilities and expectations of our support agents, each support agent has been assigned a support level and given a clear list of requirements for their level.

When contacting our support agents, please be aware of their support level and the responsibilities for that level, please feel free to escalate your issue to the appropriate support level.